Built-in Backups
Your data is backed up:
- Daily scheduled backups of all data
- 30-day backup retention period
- Redundant storage across multiple data centers
- Encrypted backups for security
- No action required from you
Manual Backups
Create your own backup copies:
- Export data regularly (weekly or monthly)
- Download important files and documents
- Save PDF copies of invoices and estimates
- Use scheduled exports for workflow
- Store backups in cloud storage
Restoring Data
How to restore deleted or lost data:
- Check the trash/recycle bin first (30-day retention)
- Contact support for data restoration from backups
- Provide date range and description of lost data
- Point-in-time recovery available (up to 30 days)
- Restoration typically completed within 24 hours
Disaster Recovery
What happens in case of major outage:
- Redundant systems prevent data loss
- Built-in failover to backup servers
- 99.9% uptime SLA
- Regular disaster recovery drills
- Geographic redundancy across regions