Built for the way junk removal actually runs.
Same-day pickups. On-site volume quotes at the curb. Multi-stop route days that fit one more job in before the truck heads to the dump. ServTrackr is field service software designed around how junk removal shops actually make money.
14-day trial · No credit card · Live before your next route day
On-site volume quote · iPad
Anderson Residence · 1247 Brickell Ave
Garage cleanout · curbside pickup
Photo of pile attached
Quarter load
$185
Half load
$345
SELECTEDThree-quarter load
$485
Full load
$625
Mattress disposal fee
$35
Refrigerator removal
$45
Subtotal
$425
The three things that quietly kill junk removal margin.
The volume quote becomes a fixed bid in the customer's head.
You said "about half a load." The customer heard "about $300." The pile turned out to be three-quarters. The conversation at completion gets uncomfortable and the tip disappears.
Route density collapses when one stop runs long.
The 9 AM garage cleanout was supposed to be 45 minutes. Two hours later, the truck's still loading and the next three stops are sliding. By 2 PM the route is broken and the last customer cancels.
The full-house cleanout lost to the guy with the cheaper estimate.
Tech walks the property, eyeballs the load, says they'll text the quote. By the time the text goes out, the customer got a faster quote from someone else and the $1,800 job rolls away.
Two different businesses. One software that handles both.
Residential runs on same-day pickup and on-the-spot quoting. Commercial runs on multi-property accounts, foreclosure cleanouts, and Net-30 invoicing for property managers. One software, two operational realities.
- Same-day booking and dispatch
- On-site volume quoting from the curb (quarter / half / three-quarter / full load)
- Two-way customer SMS and on-the-way notifications
- Customer portal with service history and invoices
- Pay-on-completion with card on the iPad
On the way · Marcus T · ETA 22 min
Anderson Residence · Garage cleanout · curbside
Half load · $345 + mattress fee $35 · total $380
10:14 AM · System (to customer):
Confirmed — Marcus T arriving by 11 AM
10:38 AM · System (to customer):
Tech is on the way · ETA 22 min
10:44 AM · Customer:
Pile is on the driveway, gate code 4242
1 photo attached (pile assessment)
One truck. One day. As many stops as the load allows.
Junk removal isn't dispatched, it's routed. Same-day bookings fit between scheduled stops, the truck makes one or two dump runs in between, and the day ends when the truck stops fitting more loads. ServTrackr surfaces the route the way it actually runs.
- Same-day booking adds to the open route
- Route ordered by pickup location and load size
- Customer text reminders as the truck approaches
- Multi-stop route day visible to the office and the tech
Tuesday route · Marcus T · single truck
5 pickups scheduled · 1 same-day add
Expected dump runs: 2
Anderson · garage cleanout
half load · $380
Reyes · single mattress + couch
quarter load · $185
Patel · post-renovation debris
half load · $345
DUMP RUN
est. 45 min
Smith · full house cleanout
full load · $625
O'Brien · attic cleanout
SAME-DAYquarter load · $185 · added 10:48 AM
Day total: $1,720 est · 2 dump runs
finish ~5:30 PM
On-site volume quote · iPad
Reyes Residence · Garage + side yard
1 photo of pile attached
Quarter load
$185
Half load
$345
SELECTEDThree-quarter load
$485
Full load
$625
Mattress disposal
$35
Refrigerator removal
$45
Old AC unit
$40
Subtotal
$380
Eyeball the pile. Quote the load. Sign the job.
Tech arrives, photographs the pile, picks the load size from the pricebook, adds the dump fees and special items, sends the customer the quote. Customer signs at the curb, the work starts. The truck doesn't unload the strap on a maybe.
- Quarter, half, three-quarter, and full load pricing from the pricebook
- Add-on pricing for mattresses, appliances, hot tubs, and special items
- Customer e-sign on the iPad
- Pay on completion with card on the iPad or invoice for commercial
- Works offline, syncs when the truck has signal
The customer knows when the truck is pulling up.
Two-way SMS with the customer, on-the-way notifications when the truck dispatches, automatic arrival confirmations. The customer with the garage full of junk knows exactly when to come outside and meet the tech.
- Two-way SMS with the customer from the job record
- On-the-way notifications fire automatically when the truck dispatches
- Arrival and completion confirmations
- Customer portal access for service history and invoices
Customer thread · Job #4231
Patel · Post-renovation debris pickup
10:14 AM · System → customer
Confirmed — pickup window 11 AM-1 PM
11:42 AM · System → customer
Marcus T is on the way · ETA 18 min
11:48 AM · Customer
Side gate is unlocked, pile is at the back
12:00 PM · System → customer
Tech arrived on site
12:38 PM · System → customer
Pickup complete · invoice emailed
Two-way SMS · auto on-the-way
Send
Job record · 4/15/2026
Anderson Residence · Garage cleanout
BEFORE
garage pile
11:14 AM
MID-JOB
truck loaded
12:42 PM
AFTER
empty garage
1:08 PM
DOCUMENT
dump receipt #4218
2:42 PM
Notes
Customer wants quarterly callbacks for ongoing decluttering. Pet on property: friendly lab.
Pile before. Truck after. Dump ticket attached.
Photo the pile at pickup, photo the empty space at the end, attach the dump ticket or weight slip to the job. Everything's on the same record so disputes end fast and commercial customers get the documentation they need.
- Photo upload throughout the job (before, during, after)
- Dump receipts and weight tickets attached as documents
- Internal notes for special instructions and customer preferences
- Searchable by customer, property, address, or job type
Plays nice with the tools your shop already runs on.
QuickBooks for the books. Method CRM for the office workflows you already built. Google Calendar for the owner who lives there. ServTrackr connects in minutes, not weeks.
Invoices, payments, customers, and refunds sync automatically. Your bookkeeper doesn't re-enter a thing.
Two-way sync with the CRM workflows you've already customized. Customers, invoices, and history stay aligned.
Two-way sync with the owner's calendar. Schedule shows up in ServTrackr and in Google, no double entry.
Up and running before the next route day.
No IT team. No six-week onboarding. Most junk removal shops are dispatching from ServTrackr by Friday.
Create your account
Sign up free in 60 seconds. No credit card. No demo required.
Import your customers
Bring your client list, commercial property manager accounts, and jobs in progress from your old system or a spreadsheet.
Build your pricebook
Drop in your load size pricing (quarter / half / three-quarter / full), add-on fees (mattresses, appliances, hot tubs), and commercial cleanout rates. Or import from CSV.
Schedule the route
Drag jobs onto the day. Add same-day bookings between scheduled stops. Notify customers automatically.
Quote your first on-site pickup
Photo the pile, pick the load size, customer e-signs, collect payment on completion. Most shops do this in week one.
“Volume estimates from on-deck photos hit the price right way more often than my old eyeballed quotes. Two trucks running back-to-back jobs, dispatcher sees both routes live, and we squeezed an extra two stops a day out of each truck.”
Common junk removal questions.
Most junk removal shops are dispatching from ServTrackr inside the first week. Bring your customers, commercial property manager accounts, and pricebook from a CSV or your previous system. There is no IT engagement and no six-week onboarding.
Yes. Build the load tiles in your pricebook with the price each. The tech picks the load size with one tap on the iPad and the quote builds in real time. Add-on fees for mattresses, appliances, and special items attach to the same quote.
Yes. The tech assesses the pile, picks the load tile from the pricebook, adds any disposal fees, and the customer e-signs at the curb. Payment collects on completion with card on the iPad, or the job converts to a Net-30 invoice for commercial accounts.
Yes. The office takes the 10 AM call for a 2 PM pickup and adds the stop to the day's open route. The tech sees the new stop on the iPad and the customer gets the on-the-way text when the truck dispatches.
Yes. Two-way SMS runs from the job record so the office can reply to the customer without leaving ServTrackr. On-the-way notifications fire automatically when the truck dispatches, and arrival and completion confirmations send during the pickup.
Yes. Multi-property accounts run with PO numbers, Net-30 terms, and AR tracking. Service history is kept per property and per unit, so a property manager with four buildings and 84 units sees each unit's last cleanout and the work performed. Recurring projects schedule across the portfolio.
Yes. The mobile app captures quotes, photos, signatures, and job completion offline and syncs the moment the truck is back in coverage. The on-site quote does not stop because the driveway has weak signal.
Pricing is per-tech per-month with no setup fee and a 14-day free trial. Most 1- to 4-truck junk removal shops land on the standard tier. Talk to sales for shops migrating from ServiceTitan, Jobber, or Workiz, there is a structured migration path and a tier discount for annual billing.
Dispatch your next pickup this week.
Free 14-day trial. No credit card. Most junk removal shops are running routes from ServTrackr within 48 hours.
Or talk to sales if you're switching from ServiceTitan, Jobber, or Workiz.