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Managing Your Subscription

Learn how to update billing information, change plans, and manage your ServTrackr subscription.

By Jeff McKinley•Last updated: January 2025

Updating Payment Method

Change your credit card or payment method:

  1. Go to Settings → Billing
  2. Click "Update Payment Method"
  3. Enter new card information
  4. Click "Save"

Your new payment method will be charged on the next billing date.

Viewing Billing History

Access your subscription invoices:

  • Navigate to Settings → Billing → Invoice History
  • View all past invoices and payments
  • Download PDF copies for accounting
  • See upcoming charges and renewal dates

Changing Plans

Upgrade or downgrade your subscription:

  • Go to Settings → Billing → Change Plan
  • Select your new plan tier
  • Review the price difference
  • Confirm the change
  • Receive prorated credit or charge

Cancellation Policy

If you need to cancel:

  • Cancel anytime with no long-term contracts
  • Access continues until end of billing period
  • Export your data before cancellation
  • Can reactivate within 30 days with no data loss
  • Data deleted after 90 days of inactivity

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