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Pool service software

Built for the way pool service actually runs.

Weekly routes that run themselves. Chemistry logged at the deck. Equipment installs quoted on-site. ServTrackr is field service software designed around how pool shops actually make money.

Start free trialSee a pool service walkthrough

14-day trial · No credit card · Live before your next route day

Recurring service plan · Active

Anderson Pool · 1247 Brickell Ave

Weekly service · Tuesdays

Weekly pool service

$185 / mo

auto-charged · card on file ending 4242

Recent visits

Nov 12 · Marcus T

Logged · paid

Nov 5 · Marcus T

Logged · paid

Oct 29 · Marcus T

Logged · paid

Oct 22 · Sara K

Logged · paid

Next auto-charge

Dec 1 · $185.00

Why pool shops switch

The three things that quietly kill pool service margin.

The chemistry log lives on a clipboard, then a phone, then nowhere.

Tech writes the readings on a wet clipboard, transcribes them at the truck, maybe. The customer asks why the pool went green and there's no record of the salt being low three weeks ago.

Weekly routes lose density one cancellation at a time.

Tuesday route was 18 pools. Mrs. Patel sold the house. Mr. Reyes paused for summer. Six months in, the route is 13 pools and the truck loses money two days a week.

Pump replacements lose to the cheaper bid by Tuesday.

Equipment fails at 9 AM. Tech quotes the variable-speed pump on the deck. Customer says they'll think about it. By Tuesday they got a cheaper quote from the guy with the single-speed pump and the worse warranty.

Built for your pool service

Three different businesses. One software that handles all of them.

Weekly residential routes run on density and chemistry. Commercial accounts run on compliance and documentation. Repairs and equipment installs run on on-site quoting. One software, three operational realities.

  • Weekly cleaning routes by zip code, day, and tech assignment
  • Per-pool chemistry log with dosing recommendations
  • Customer text reminders the day of service
  • Customer portal for billing, chemistry history, and skip-a-week requests
  • Cancellation tracking to protect route density

Tuesday route

Devon K · Pembroke Pines zone

16 pools · 5.8 hrs · 28 min drive time

8:00 AM

Anderson Pool

1247 Brickell Ave

Last: pH 7.4 · FC 2.1

8:22 AM

Reyes Family

1318 Coral Way

Last: pH 7.6 · FC 2.4

8:48 AM

Patel Residence

522 Sunset Dr

Last: pH 7.2 · FC 1.8

9:14 AM

Smith Pool

904 Palm Ave

Last: pH 7.5 · FC 2.0

Route operations

Weekly routes, weekly revenue, weekly visibility.

Pool service isn't dispatched, it's routed. Same techs, same days, same neighborhoods, week after week. ServTrackr surfaces the route density and revenue that keeps the trucks profitable.

  • Routes built by zip, neighborhood, and tech assignment
  • Route density visibility (stops per day, drive time per stop, revenue per route day)
  • Cancellation impact surfaced immediately
  • One-click texting for the whole day's customers

Devon K · Week of April 14-18

Weekly route density

Mon

Pembroke Pines

17 pools

$1,402

30 min

Tue

Hollywood

16 pools

$1,320

28 min

Wed

Davie

18 pools

$1,485

26 min

Thu

Plantation

15 pools

$1,238

34 min

Fri

Sunrise

16 pools

$1,360

30 min

Week total

82 pools · $6,805 billed · 1 cancellation

Client notes · Anderson Pool

1247 Brickell Ave · 18,000 gal · salt system

Apr 8 · 9:14 AM · Marcus T

Weekly service · Anderson Pool

FC 2.4 · pH 7.6 · Alk 110 · Salt 3,100 · CYA 45. Added 2 lbs CaCl₂. Cartridge filter rinsed. Water clear.

Apr 1 · 9:22 AM · Marcus T

Weekly service · Anderson Pool

FC 1.2 · pH 7.5 · Salt 2,800. FC running low again, salt cell may need cleaning next visit.

All visit notes stay attached to the client and the job

See all notes
Chemistry logging

Log readings as a note on the job.

Tech tests the water, drops the readings into a note on the visit, and it stays attached to both the job and the client. When the customer asks why the water turned green, you scroll the client's notes and the answer is sitting there.

  • Add notes to any job from the field, in seconds
  • Notes roll up on the client page so visit history is one scroll away
  • Photos attach to the same note (green water, salt cell, equipment)
  • Searchable across clients when you need to find a past reading or fix

Service plan

Weekly Pool Plan · Anderson Pool

Active · 28 weeksauto-renews

Billing

$165/month

4 weekly visits · Visa ending 4242

Next service

Tuesday April 15

Marcus T

Recent service log

4/08

Weekly clean · chemistry balanced · Marcus T

4/01

Weekly clean · added 2 lbs CaCl₂ · Marcus T

3/25

Weekly clean · brushed tile line · Devon K

3/18

Weekly clean · cartridge filter rinsed · Marcus T

Recurring revenue

Weekly service that bills itself.

Card on file, weekly auto-charge, customer portal for skip-a-week requests. The plan starts when the customer signs and the rest is paperwork ServTrackr handles.

  • Weekly or biweekly auto-billing with cards on file
  • Card expiration alerts 30 days out (recurring revenue doesn't quietly leak)
  • Customer portal with skip-a-week and reschedule requests
  • Service reports emailed after every visit
Equipment work

Quote the pump. Collect the deposit. Block the install.

Equipment fails at 9 AM. Tech quotes the replacement at the equipment pad, the customer accepts and signs, deposit collected, install date held. The truck doesn't roll back without a yes.

  • Tiered system options on one quote (good / better / best)
  • Equipment failure photos captured at the pad and attached to the quote
  • Deposit collected on accept, install date held automatically
  • Equipment warranty info attached to the pool forever

Pump replacement quote · iPad

Anderson Pool · equipment pad

Single-speed · $890Variable-speed Pentair · $2,135Variable-speed IntelliFlo · $2,610

Pentair IntelliFlo VSF variable-speed pump

$1,420

Removal and disposal of existing pump

$185

Pump union and plumbing modifications

$145

Install labor · 1 tech, 3 hrs

$385

Total

$2,135

Integrations

Plays nice with the tools your shop already runs on.

QuickBooks for the books. Method CRM for the office workflows you already built. Google Calendar for the owner who lives there. ServTrackr connects in minutes, not weeks.

QuickBooks Online

Recurring service plan invoices and payments sync automatically. Your bookkeeper doesn't re-enter a thing.

Method CRM

Two-way sync with the CRM workflows you've already customized. Customers, invoices, and pool history stay aligned.

Google Calendar

Two-way sync with the owner's calendar. Schedule shows up in ServTrackr and in Google, no double entry.

How it works

Up and running before the next route day.

No IT team. No six-week onboarding. Most pool shops are running routes from ServTrackr by Friday.

01

Create your account

Sign up free in 60 seconds. No credit card. No demo required.

02

Import your customers

Bring your client list, pool details, recurring service plans, and route assignments from your old system or a spreadsheet.

03

Build your service plans

Drop in your weekly and biweekly plans with auto-billing rules. Add your one-time openings, closings, and chemistry-only services.

04

Map your routes

Assign customers to zones, days, and techs. Route density populates automatically.

05

Quote your first pump replacement

Quote on the iPad, collect the deposit, block the install. Most shops do this in week one.

From sign-up to your first auto-billed weekly cycle, typically inside two weeks.
“Every visit's chemistry goes into a note on the job, so when a homeowner called about a green pool we pulled six weeks of readings up in front of them and the dispute ended in two minutes. Auto-billed weekly plans also closed the gap on expired cards we used to find months later.”
MT
Marcus Tello
Owner, Brickell Pool Co. · Miami, FL
FAQ

Common pool service questions.

Most pool shops are running weekly routes from ServTrackr inside the first week and have their first auto-billed cycle running by week two. Bring your customers, pool details, recurring plans, and route assignments from a CSV or your previous system. There is no IT engagement and no six-week onboarding.

Yes. Techs log free chlorine, pH, alkalinity, calcium hardness, salt, cyanuric acid, and TDS at the deck. The system flags out-of-range readings and suggests dosing (calcium chloride, soda ash, muriatic acid, chlorine tabs, salt) based on pool size and current chemistry. [NEEDS FACTUAL VERIFICATION FROM SERVTRACKR PRODUCT TEAM]

Yes. Weekly and biweekly plans charge the card on file automatically on the cadence the plan defines. Card expiration alerts fire 30 days before the card stops working, failed charges trigger a retention workflow, and the customer portal lets the homeowner update billing without calling the office.

Yes. Pump, filter, heater, and salt cell quotes can be built on the iPad at the equipment pad with tiered options (good / better / best), failure photos attached, deposit collected on accept, and the install date held on the schedule before the truck rolls back. [NEEDS FACTUAL VERIFICATION FROM SERVTRACKR PRODUCT TEAM]

Yes. Each pool record holds the equipment pad inventory, install dates, warranty info, and replacement history. When a pump fails three years in, the warranty status and original install record are right there on the property.

Yes for multi-property accounts and per-pool service reports. Per-state health department chemistry logging (FL DOH and equivalents) is supported with state-specific compliance fields. [NEEDS FACTUAL VERIFICATION FROM SERVTRACKR PRODUCT TEAM]

Yes. The mobile app captures chemistry readings, photos, signatures, and service tickets offline and syncs the moment the tech is back in coverage. The route doesn't stop because the screen enclosure killed the LTE signal.

Pricing is per-tech per-month with no setup fee and a 14-day free trial. Most 1- to 5-route pool shops land on the standard tier. Talk to sales for shops migrating from Skimmer, Pooltrackr, ServiceTitan, or Workiz, there is a structured migration path and a tier discount for annual billing.

Run your next route on autopilot.

Free 14-day trial. No credit card. Most pool shops are running their first auto-billed cycle within 14 days.

Start free trial

Or talk to sales if you're switching from Skimmer, Pooltrackr, ServiceTitan, or Workiz.