Built for the way snow removal actually runs.
Seasonal contracts that bill on schedule. Per-event invoicing tied to accumulation. Route operations that hold together at 3 AM during a storm. ServTrackr is field service software designed around how snow operators actually make money.
14-day trial · No credit card · Live before your next storm
Seasonal commercial contract · Active
Ridge Plaza · 184,000 sq ft parking lot
Seasonal plow + salt · Oct 15, 2025 to April 30, 2026
Seasonal flat rate
$14,800
monthly auto-billed Oct-April
Per-event additional charges by trigger
1-3" trigger
$385 per push
3-6" trigger
$640 per push
6+" trigger
$1,140 per push
Salt application
$185 per application
Total billed this season · 14 events
$31,420
The three things that quietly kill snow removal margin.
Per-event invoicing falls behind the storms.
Three storms hit in five days. The accumulation triggers were 3 inches, 4 inches, and 7 inches. The per-event invoices for 47 properties get reconstructed from memory and notebook scribbles two weeks later. Half the events are mis-billed and the customer disputes win every time.
Property managers don't know if their lot got plowed.
Customer calls at 7 AM Monday asking if their lot was hit overnight. The dispatcher isn't sure. The driver finished the route at 4:30 AM but didn't text anyone. The phone tag eats 20 minutes per property and one of them is already calling the competitor.
Seasonal contracts don't roll over automatically.
October hits and last year's customers haven't been signed up for this season. Some renewed, some didn't, some you forgot to ask. By the first storm, half the route is uncertain and the trucks are running on faith.
Two different businesses. One software that handles both.
Commercial runs on seasonal contracts, per-event billing, and overnight storm response. Residential runs on per-event service for driveways and walkways. One software, two operational realities.
- Multi-property accounts for retail, office, HOAs, and commercial portfolios
- Seasonal contracts (October-April) with auto-renewing monthly billing
- Per-event billing tied to accumulation thresholds (1-3", 3-6", 6+")
- Net-30 invoicing with PO numbers and AR tracking
- Multi-property service history (which lot got plowed, when, by which driver)
Account · 4 properties
Ridge Commercial Properties
Active seasonal contracts
Ridge Plaza parking lot
$14,800/season
14 events YTD
Ridge Tower entry + walkways
$4,820/season
18 events YTD
Ridge Logistics warehouse
$22,400/season
12 events YTD
Season total billed
$58,420
Net-30 terms
Outstanding AR: $8,420 · 6 invoices
October hits, the billing runs itself. April hits, the contract closes.
Set up a seasonal contract once. Monthly auto-billing fires October through April. Customer reminders go out before season starts. Renewals roll forward to next season automatically. The pre-season scramble for contracts becomes one batch operation.
- Set the contract once, billing runs October through April automatically
- Recurring auto-billing on the card on file
- Pre-season reminders sent to customers before October
- Season-end summary and renewal flow built in
Seasonal contract
Ridge Plaza
Plow + salt · Oct 15, 2025 to April 30, 2026
Seasonal flat rate
$14,800
auto-charged in 7 monthly installments Oct-April
Payment status
$10,571 to date
5 of 7 monthly installments collected
Per-event additional billing YTD
$8,240
14 storm-event invoices
Total season revenue $18,811
Renews 5/1/2026Storm event
January 18, 2026 · 4.5 inches accumulation
Ridge Plaza
$640
4" measurement · 3-6" tier · Marcus T · 5:14 AM
Ridge Tower
$385
4" measurement · 3-6" tier · Marcus T · 5:42 AM
Ridge Logistics
$740
5" measurement · 3-6" tier · Devon K · 6:18 AM
Ridge Annex
$325
4" measurement · 3-6" tier · Devon K · 6:42 AM
Event subtotal
$2,090
The 3-inch event. The 6-inch event. The 12-inch event. All billed correctly.
Per-event pricing in the pricebook by accumulation trigger. Driver completes the route, marks the event, the system bills the correct rate per property based on the accumulation tier. No more reconstructing storm events from memory two weeks later.
- Per-event pricing in the pricebook by accumulation tier (1-3", 3-6", 6+")
- Driver marks the event and accumulation level on completion
- Per-event invoice generated automatically against the correct tier
- Salt and ice control applications billed as separate line items
- Per-event history rolls up per property for the season summary
The route that runs at 3 AM. Visible from the warm office.
Storms hit overnight. Drivers run routes in the dark. Dispatchers need to know which properties are done, which are in progress, and which haven't been hit yet. ServTrackr's route view shows all three in real time so the 7 AM phone calls from property managers get answered before they call.
- Real-time route status visible to the office
- Driver marks each property as in-progress and complete from the truck
- Automatic customer text confirmations when properties are done
- Route progress dashboard for the dispatcher running the storm
Storm event · 3:14 AM dispatch · 18 properties
January 18, 2026
Marcus T · 9 properties · 6 complete · 2 in progress · 1 remaining
Ridge Plaza
4:48 AM
DONE
Ridge Tower
5:14 AM
DONE
Ridge Logistics
5:42 AM
DONE
Ridge Annex
6:18 AM
IN PROGRESS
Devon K · 9 properties · 5 complete · 1 in progress · 3 remaining
Centennial Office Park
5:08 AM
DONE
Northgate Retail
5:34 AM
DONE
Greenway Plaza
6:02 AM
IN PROGRESS
Storm progress: 11 of 18 complete · 4 in progress · 3 remaining
est. all done by 8:30 AM
Property thread
Ridge Plaza parking lot
1/17 7:42 PM · System (to customer)
Storm expected tonight · plowing crew dispatched at first trigger
1/18 3:14 AM · System (to customer)
Marcus T dispatched to Ridge Plaza · ETA 4:45 AM
1/18 4:48 AM · System (to customer)
Ridge Plaza plowing complete · 4 inch accumulation · salt application following
1/18 5:08 AM · System (to customer)
Ridge Plaza salt application complete · event invoice generated
Reply...
The property manager sees the lot got plowed before they wake up to check.
Driver marks the property complete. The customer (property manager, HOA president, homeowner) gets an automatic text confirmation. The 7 AM Monday phone calls disappear because they already know.
- Pre-storm notifications when the route is dispatching
- Per-property completion confirmations sent automatically
- Two-way SMS for the property manager who needs to ask about edge cases
- Customer portal with full season history and event invoices
Plays nice with the tools your shop already runs on.
QuickBooks for the books. Method CRM for the office workflows you already built. Google Calendar for the owner who lives there. ServTrackr connects in minutes, not weeks.
Invoices, payments, customers, and refunds sync automatically. Your bookkeeper doesn't re-enter a thing.
Two-way sync with the CRM workflows you've already customized. Customers, invoices, and history stay aligned.
Two-way sync with the owner's calendar. Schedule shows up in ServTrackr and in Google, no double entry.
Up and running before the next storm.
No IT team. No six-week onboarding. Most snow operators are running routes from ServTrackr by Friday.
Create your account
Sign up free in 60 seconds. No credit card. No demo required.
Import your customers
Bring your client list, seasonal contracts, and per-event customers from your old system or a spreadsheet.
Build your pricebook
Drop in your seasonal flat rates by property, per-event pricing by accumulation tier (1-3", 3-6", 6+"), and salt/ice control rates. Or import from CSV.
Set up seasonal recurring billing
Configure October-April auto-billing for seasonal contracts. Card on file gets charged on the schedule.
Run your first storm event
Dispatch routes overnight. Drivers mark properties complete from the truck. Per-event invoices fire automatically. Most operators do this in week one of the season.
“Per-event invoicing used to get reconstructed two weeks after a storm from notebook scribbles. Drivers mark accumulation and complete on the truck now, invoices fire automatically by tier, and our dispute rate dropped from about 1 in 5 events to almost zero.”
Common snow removal questions.
Most snow shops are dispatching routes from ServTrackr inside the first week. Bring your customers, seasonal contracts, and pricebook from a CSV or your previous system. There is no IT engagement and no six-week onboarding.
Yes. Set up the seasonal contract once with the flat-rate amount and the October-April schedule. Recurring auto-billing fires on the card on file each month. The contract auto-renews to the next season unless you cancel.
Yes. The pricebook holds per-event pricing by accumulation tier per property. Drivers mark the event and accumulation level on completion, and the per-event invoice generates automatically against the correct tier. Salt and ice control applications bill as separate line items.
Yes. Drivers mark each property as in-progress and complete from the mobile app on the truck. The dispatcher sees the route status update in real time, and the customer gets an automatic completion text the moment the property is marked done.
Yes. When the driver marks a property complete, the property manager (or HOA president, or homeowner) gets an automatic SMS confirmation. Two-way SMS lets the property manager reply directly with edge-case questions. The 7 AM Monday phone calls drop off because the customer already knows.
Yes. Multi-property accounts run with PO numbers, Net-30 terms, and AR tracking. Service history is kept per property, so a property manager with four properties sees each property's storm event history and per-event invoices. Outstanding AR is visible at the account level.
Yes. The mobile app captures property completion, accumulation measurements, photos, and notes offline and syncs the moment the truck is back in coverage. The route doesn't stop because the warehouse property has no signal.
Pricing is per-tech per-month with no setup fee and a 14-day free trial. Most 1- to 4-truck snow shops land on the standard tier. Talk to sales for shops migrating from ServiceTitan, Jobber, or Workiz, there is a structured migration path and a tier discount for annual billing.
Set up your next season this week.
Free 14-day trial. No credit card. Most snow operators are running seasonal contracts within 48 hours.
Or talk to sales if you're switching from ServiceTitan, Jobber, or Workiz.