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Dispatching & Route Optimization

Streamline field operations with intelligent dispatching and route optimization.

By Jeff McKinley•Last updated: January 2025

Dispatch Board

Your central hub for managing field operations:

  • View all scheduled and unscheduled jobs
  • See team member locations and status in real-time
  • Drag-and-drop job assignments
  • Filter by priority, status, or service type
  • Handle emergency calls and schedule changes

Route Optimization

Reduce drive time and fuel costs:

  • Built-in route optimization for daily schedules
  • Consider traffic patterns and time windows
  • Cluster nearby jobs together
  • Calculate estimated arrival times
  • Provide turn-by-turn navigation to technicians

Real-Time Tracking

Know where your team is at all times:

  • Live GPS tracking of mobile app users
  • Geofenced check-in and check-out
  • Mileage tracking for reimbursement
  • Customer ETA notifications
  • Service time tracking

Team Communication

Stay connected with your field team:

  • Send instant job updates and changes
  • Two-way messaging between office and field
  • Share photos and documents
  • Emergency broadcast messages
  • Job completion notifications

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