What Are Change Orders
Change orders document additional work beyond the original estimate:
- Additional services discovered during work
- Customer-requested upgrades or additions
- Unexpected repairs needed
- Material substitutions with price differences
- Scope expansions
Creating Change Orders
Document additional work properly:
- Open the original estimate or project
- Click "Add Change Order"
- Describe the additional work needed
- Add line items for new services/products
- Calculate additional cost
- Take photos if applicable
- Send to customer for approval
Approval Process
Get customer approval for additional work:
- Present change order before starting work
- Customer can approve via mobile or email
- Electronic signature captured
- Work proceeds after approval
- Track approval status in real-time
- Keep audit trail of all change orders
Invoicing Change Orders
Bill for change order work:
- Change orders added to final invoice
- Original estimate amount shown separately
- Change order amounts itemized
- Total reflects original + change orders
- Customer sees complete breakdown
- Deposits apply to original estimate amount