Mobile App Crashes and Freezes

Common Causes

Mobile app crashes are usually caused by:

• Outdated app version
• Low device storage
• Corrupted cache data
• Conflicting apps
• Poor network connection
• Device operating system needs update

Quick Fixes

Try these solutions first:

1. Force close the app and reopen it
2. Update to the latest app version
3. Restart your device
4. Clear app cache (Settings → Apps → ServTrackr → Clear Cache)
5. Ensure you have at least 500MB free storage
6. Check for OS updates

iOS-Specific Issues

For iPhone and iPad users:

• Go to Settings → General → iPhone Storage
• Find ServTrackr and tap "Offload App" then reinstall
• Reset network settings if sync issues occur
• Ensure iOS is updated to latest version
• Check App Store for pending updates

Android-Specific Issues

For Android users:

• Go to Settings → Apps → ServTrackr
• Tap "Force Stop" then "Clear Cache"
• Check if battery optimization is interfering
• Ensure Google Play Services is updated
• Verify app permissions are granted
• Try uninstalling and reinstalling the app