Mobile App Sync
If mobile app data isn't syncing:
- Check your internet connection
- Pull down to manually refresh
- Log out and log back in
- Clear app cache (Settings → Storage)
- Update to the latest app version
- Reinstall the app if problems persist
Calendar Sync
Troubleshoot calendar synchronization:
- Disconnect and reconnect the calendar
- Check calendar permissions in Google/Outlook
- Verify the correct calendar is selected
- Allow up to 15 minutes for initial sync
- Check for duplicate events and resolve
QuickBooks Sync
Fix QuickBooks synchronization issues:
- Reconnect QuickBooks authorization
- Check data mapping configuration
- Review sync error logs
- Resolve duplicate customer conflicts
- Verify QuickBooks subscription is active
- Force a manual sync
General Tips
Best practices for avoiding sync issues:
- Keep your browser and apps updated
- Use a stable internet connection
- Don't edit the same record simultaneously
- Review sync settings regularly
- Monitor sync status in settings