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Calendar Sync Issues

Fix problems syncing ServTrackr with Google Calendar, Outlook, or other calendar apps.

By Jeff McKinley•Last updated: January 2025

Google Calendar Issues

Troubleshoot Google Calendar sync:

  • Disconnect and reconnect Google Calendar
  • Check calendar permissions in Google account
  • Ensure the correct calendar is selected
  • Verify two-way sync is enabled
  • Check Google Calendar API limits
  • Wait 15 minutes for initial sync to complete

Outlook/Office 365

Fix Outlook calendar sync problems:

  • Re-authenticate with Microsoft account
  • Check Office 365 subscription status
  • Verify calendar sharing permissions
  • Ensure you selected the right calendar
  • Check for Outlook service outages
  • Try disconnecting other calendar integrations

Duplicate Events

If events are appearing twice:

  • Check if sync is enabled in both directions
  • Look for multiple calendar connections
  • Disable one-way sync if using two-way
  • Delete duplicates and force a resync
  • Check calendar sharing settings

Missing Events

If events aren't syncing:

  • Verify sync is enabled for the calendar
  • Check date range filters
  • Ensure events meet sync criteria
  • Force a manual sync
  • Check sync error logs in settings
  • Verify calendar isn't full (Google has limits)

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