Email Notifications
If you're not receiving email notifications:
- Check your spam/junk folder
- Add [email protected] to your contacts
- Verify your email address in profile settings
- Check notification preferences are enabled
- Ensure email isn't bouncing (check bounce logs)
- Try a different email address
SMS Notifications
Troubleshoot SMS notification issues:
- Verify phone number is correct in your profile
- Include country code for international numbers
- Check SMS notification preferences are on
- Ensure you haven't opted out of SMS
- Check with your mobile carrier for blocks
- Try re-entering your phone number
Push Notifications
Fix mobile app push notifications:
- Enable notifications in device settings
- Check app notification permissions
- Ensure Do Not Disturb is off
- Check notification settings in the app
- Log out and log back in to refresh
- Reinstall the app if needed
Notification Settings
Customize what notifications you receive:
- Go to Settings → Notifications
- Choose notification types (email, SMS, push)
- Select which events trigger notifications
- Set quiet hours for do-not-disturb
- Configure frequency (immediate, digest, etc.)
- Save and test your settings