Field service software that knows your trade.

Field service management (FSM) software is the operating system for any business that sends technicians to a customer's location. It handles the dispatch board, customer and property history, estimates and invoices, the mobile app techs use on the truck, and the recurring service plans that keep customers on the books year after year. ServTrackr is FSM software designed for trades like HVAC, plumbing, electrical, pool service, and pest control.

ServiceTitan is built for shops with 25+ trucks and a dedicated office staff. The product is powerful but the price tag, the implementation timeline, and the per-tech billing make it punishing for shops under that size. Jobber is the opposite: easy to start with, but the trade-specific workflows (equipment history per property, recurring agreements that auto-bill, estimate templates the techs actually use) are thin once a shop scales past two or three trucks. Workiz sits in the middle on price but the mobile app and dispatch board feel built for a generic field service business, not your specific trade. ServTrackr is built for shops in the 2 to 25 truck range that want trade-specific workflows without the ServiceTitan tax. Flat pricing, no per-tech billing, live in under an hour, and the product respects the actual operational reality of HVAC, plumbing, electrical, and the other trades it serves.

Yes, in most cases. The trades listed above are the ones we've built dedicated workflows for, but the underlying product (dispatch board, customer and property records, estimates, invoices, mobile app, recurring plans) works for any field service business with technicians, customers, and jobs. Start the free trial, run a real week on your operation, and you'll know within a few days whether it fits.

Most shops are running their dispatch board within 48 hours and fully migrated inside the first week. Bring your customer list, property addresses, equipment records, jobs in progress, and recurring service plans from a CSV or your previous system. There is no IT engagement and no six-week onboarding.

Yes. Two-way sync with QuickBooks Online for customers, invoices, payments, and refunds. Your bookkeeper works in QuickBooks, your dispatcher works in ServTrackr, and the records stay aligned without re-entry.

Yes. The mobile app is built around the actual workflow a tech runs (open the call, see the history, do the work, build the quote, collect the signature, close the ticket). Most shops onboard their techs in a 30-minute morning huddle and start dispatching the same day.

Yes. Techs can open work orders, view equipment and property history, capture photos, build estimates, and collect signatures offline. The app queues changes locally and syncs once signal returns. Useful for after-hours emergency calls in rural areas where cell coverage is thin.

ServTrackr uses flat pricing, not per-technician billing, so adding trucks doesn't punish you. See current pricing on the pricing page or start the 14-day trial to run a real week on your operation first.